Refunds and Return Policy

We do not accept returns, refunds, or exchanges for buyers remorse, incorrect sizing, or color changes/print design.

All of our products are made to order to reduce waste and honor our intentional creativity.

However, if your order arrives damaged or with a manufacturing defect, please contact us within 7 days if delivery at support@dreambydreamproductions.com with photos of the issue.

We will replace or refund the item at no extra cost.

Shipping Policy

All products are made to order and typically ship within 5-10 business days.

You will receive a shipping confirmation email with tracking once your order is fulfilled.

Delivery times may vary based on your location, but most orders arrive within 7-10 business days from shipment.

Please note:

We are not responsible for delays caused by carriers or customs.

For any questions, contact us at

support@dreambydreamproductions.com

Terms of Service

Welcome to Cloud Nine, operated by Dream by Dream Productions LLC.

By using our website, purchasing our products or engaging with our services, you agree to the following terms and conditions.

Orders and Payments

All orders placed through our website are made-to-order and processed securely. We reserve the right to cancel or refuse any order if we suspect fraud or misuse.

Intellectual Property

All our designs, products, images, and creative content on this site belong to Dream by Dream Productions LLC. Please do not copy, reproduce or use any content without permission.

Limitations of Liability

We are not responsible for any damages (direct, indirect, incidental, ect.) that may result from using our products or website. Always use products as intended.

Changes to These terms

We may update these terms as our business grows. It is of the consumers responsibility to review them occasionally. By continuing to use our site, you accept any changes.

Contact Us

Questions, Reach out to us at

support@dreambydreamproductions.com